Ask for it naturally
Shoppers describe what they need in their own words and get an answer from mapped inventory, down to the exact shelf.
FICTIONAL PRODUCT VISUALIZATION · NO VENUE DEPLOYMENT SHOWN
2 STOPS · ROUTE READY
TARGET WORKFLOW / INDUSTRY 02 / RETAIL AND MALLS
An in-store rep for every aisle.
Shoppers leave when they cannot find things. Our first software demo explores how a Terminal can connect a question to a mapped catalog, a shelf and a route, then hand the moment to a person when needed.
SHELF-LEVEL ANSWERSMULTI-STOP ROUTESRETURNS AND SERVICES
ILLUSTRATIVE SCENARIOThe current public artifact uses fictional data. Venue integrations, staff handoff and production hardware are not live.
WHERE THE AGENT STANDS
From question to shelf, without a lap of the store.
Retail loses the sale in the gap between wanting something and finding it. The agent closes that gap on the floor, in the moment.
The way there, drawn live
Single and multi-stop routes through the store or mall, starting from where the shopper is standing.
Returns, sizes and the right desk
Policy answers, service triage and a route to the desk or store that can finish the task.
TARGET WORKFLOW / ZOOMED IN / SUPERMARKET FLOORA BASKET, BUILT IN ONE PASS
Three items. One route. No laps.
A shopper needs oat drink, fresh pasta and olive oil before the school run. One question at the terminal returns all three shelf locations and a single route that passes them in order.
Mid-route, she asks about a return. The agent explains the policy and adds the service desk as the final stop. Continuing that route on her phone remains a pilot target.
- Inventory mapped to shelf-level locations
- Multi-stop routes in a sensible order
- Product, policy and returns questions answered on the floor
- Handoff to staff for the judgment calls
- Pilot target: a private stateful handoff to the shopper's phone
PILOT HYPOTHESES / FOR RETAIL OPERATIONS
The floor tells you what it needs.
Aggregate interactions turn into ranging, staffing and layout decisions the merchandising team can act on. These are operating questions a pilot is designed to test, not results from a deployed fleet.
See what shoppers ask
Product questions by aisle and hour show what people want and where they expect to find it.
Find the missing answers
Searches that end without a shelf reveal ranging, stocking and naming gaps.
Count the real handoffs
Returns, sizing and service escalations in one governed view of the floor.
Reshape the store
Route patterns and unresolved moments become the next layout and signage decisions.
CONTACT / TALK TO SIMULATINGMACHINES
Start with the place.
Tell us which stores or malls you operate, what shoppers search for and where the floor loses them today.
Talk to SimulatingMachines